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Privacy Policy

Welcome to Attractive Digitizing ("Attractive Digitizing," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request a quote, place an order, or use our embroidery digitizing, vector art conversion, and custom embroidery patch services.

This Privacy Policy is intended to provide transparency regarding our information practices and includes disclosures relevant to applicable United States privacy laws, including the Texas Data Privacy and Security Act (TDPSA), where applicable.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you interact with our website or services, we may collect the following categories of personal information.

Personal Identifiers

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Customer account information (if applicable)

Commercial Information

  • Order history
  • Quotes requested
  • Services purchased
  • Payment status
  • Customer service communications

Design Files and Artwork

When using our services, you may upload:

  • Logos
  • Images
  • Embroidery designs
  • Vector artwork
  • Patch artwork
  • Other digital files required to complete your order

These files remain your property, except where otherwise agreed in writing or where necessary to provide the requested services.

Internet or Network Activity

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website
  • Website usage statistics

Payment Information

Payments may be processed by trusted third-party payment providers. Attractive Digitizing does not intentionally store complete payment card information on its servers.

How We Use Your Information

We use your information to:

  • Process and fulfill customer orders.
  • Create embroidery digitizing files.
  • Convert artwork into vector format.
  • Produce custom embroidery patches.
  • Deliver completed digital files.
  • Ship physical products.
  • Respond to customer inquiries.
  • Provide technical and customer support.
  • Improve our website and services.
  • Prevent fraud and unauthorized activities.
  • Maintain business records.
  • Comply with applicable legal obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website traffic.
  • Measure website performance.
  • Enhance the customer experience.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website features.

How We Share Information

We do not sell personal data as defined by applicable law.

We may share information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email communication providers
  • Analytics providers
  • Security and fraud prevention providers

Depending on the services provided, the information shared may include contact information, order and transaction information, internet or network activity information, and other information necessary to provide our services.

These service providers are authorized to use your information only for the services they perform on our behalf and subject to applicable contractual and legal requirements.

We may also disclose information when required by law, court order, legal process, or to protect our legal rights, property, customers, or others.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your orders.
  • Provide customer support.
  • Process revisions and repeat orders.
  • Meet accounting and tax obligations.
  • Resolve disputes.
  • Comply with legal requirements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

U.S. State Privacy Rights

Attractive Digitizing serves customers throughout the United States. Depending on your state of residence and applicable law, you may have additional privacy rights regarding your personal information or personal data.

These rights may vary from state to state and may be subject to applicable exceptions, verification requirements, and other legal limitations.

Texas Privacy Rights — Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident and the TDPSA applies to our processing of your personal data, you may have certain rights under applicable Texas law.

Depending on the circumstances, these rights may include:

  • The right to confirm whether we are processing your personal data and to access that personal data.
  • The right to correct inaccuracies in your personal data.
  • The right to request deletion of personal data provided by or obtained about you, subject to applicable exceptions.
  • The right to obtain a copy of personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
  • The right to opt out of the processing of your personal data for targeted advertising.
  • The right to opt out of the sale of personal data.
  • The right to opt out of certain profiling activities in furtherance of decisions that produce legal or similarly significant effects, where applicable.

These rights are subject to the requirements and exceptions provided by applicable law.

Exercising Your Privacy Rights

To exercise an applicable privacy right, please contact us using the contact information provided in this Privacy Policy.

We may need to verify your identity before processing certain requests. We will use commercially reasonable methods to authenticate requests and will process requests in accordance with applicable law.

If we deny a privacy request where applicable law provides an appeal right, you may appeal our decision by contacting us using the contact information provided below. We will review the appeal and respond as required by applicable law.

Where required by applicable law, we will provide appropriate methods for submitting privacy requests. Texas law requires applicable controllers to provide two or more secure and reliable methods for submitting consumer requests, subject to statutory exceptions.

Sale of Personal Data and Targeted Advertising

Attractive Digitizing does not sell personal data for monetary consideration.

We do not knowingly process personal data for targeted advertising or profiling in a manner that would require an opt-out under applicable law unless this Privacy Policy is updated to state otherwise.

Where required by applicable state privacy law, eligible consumers may have the right to opt out of:

  • The sale of personal data;
  • The processing of personal data for targeted advertising; and
  • Certain profiling activities that produce legal or similarly significant effects.

The availability and scope of these rights may vary depending on the consumer's state of residence and applicable law.

Authorized Agents

Where permitted by applicable state privacy law, a consumer may designate an authorized agent to submit certain privacy requests or opt-out requests on the consumer's behalf.

We may require appropriate proof of authorization and may take reasonable steps to verify the identity of the consumer and the authority of the agent before processing a request.

For Texas residents, authorized-agent rights and requirements will be handled in accordance with applicable provisions of the Texas Data Privacy and Security Act.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, our website does not currently respond to Do Not Track browser requests.

Children's Privacy

Our website and services are not directed to children. We do not knowingly collect personal data from children in violation of applicable law.

If we learn that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

International Visitors

Our services are available to customers worldwide. By using our website, you understand that your information may be transferred to and processed in countries where we or our service providers operate.

If you are located outside the United States, applicable laws in your jurisdiction may provide you with additional privacy rights.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

We encourage you to review this Privacy Policy periodically.

Changes will become effective when posted on this page unless otherwise stated. The Effective Date at the top of this Privacy Policy will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us.

Attractive Digitizing
Email: order@attractivedigitizing.com
Website: www.attractivedigitizing.com
WhatsApp: +1 (737) 244-0448